Horrible! They charged me $100 to push my car in from their parking lot. and tell me exactly what I told them what was wrong with it. Then they quoted me 2x what it took to get fixed somewhere else. These guys are lazy and i guess have too many engineers in the area who dont need to price check an auto repair. Find an honest small shop if you dont want to get swindled by a nice waiting room. Response to owner - you may be voted #1 by some biased metric, but a google search will return a number of 4.9 star and 5.0 star rated shops. The fact that your repair quote was 2x my repair cost is unacceptable. But then again, you are located in a wealthy region so perhaps it is a smart idea for a business owner to inflate repair costs. It is also a good idea for individuals to find a straightforward repair operation. If you are serious about improving, you should probably hire a consultant to whip you staff back into honest shape.
Thank you for taking the time to leave a review. Customer feedback is important to us, and we’re sorry to hear you were displeased with your visit to our Shop. As you can hopefully see from our other positive reviews, your situation is the exception. Upon checking our records, we see that your visit to our Shop occurred many months ago. We wish you would have given us the opportunity to have a conversation with you when you declined our recommended services. Educating our customers is an important part of the repair process. We stand committed to provide quality service at a fair price and that is why we were voted best auto repair shop in the Bay Area for ten consecutive years.
- Space Center Automotive of Clear Lake