1

Horrible! They charged me $100 to push my car in from their parking lot. and tell me exactly what I told them what was wrong with it. Then they quoted me 2x what it took to get fixed somewhere else. These guys are lazy and i guess have too many engineers in the area who dont need to price check an auto repair. Find an honest small shop if you dont want to get swindled by a nice waiting room. Response to owner - you may be voted #1 by some biased metric, but a google search will return a number of 4.9 star and 5.0 star rated shops. The fact that your repair quote was 2x my repair cost is unacceptable. But then again, you are located in a wealthy region so perhaps it is a smart idea for a business owner to inflate repair costs. It is also a good idea for individuals to find a straightforward repair operation. If you are serious about improving, you should probably hire a consultant to whip you staff back into honest shape.

Thank you for taking the time to leave a review. Customer feedback is important to us, and we’re sorry to hear you were displeased with your visit to our Shop. As you can hopefully see from our other positive reviews, your situation is the exception. Upon checking our records, we see that your visit to our Shop occurred many months ago. We wish you would have given us the opportunity to have a conversation with you when you declined our recommended services. Educating our customers is an important part of the repair process. We stand committed to provide quality service at a fair price and that is why we were voted best auto repair shop in the Bay Area for ten consecutive years.

- Space Center Automotive of Clear Lake
5

Todd and his crew are fantastic! Had a pretty bad oil leak and a bad sensor. They were patient as i tired to fight with the warranty company and then turned the repair around super quick! Had a little hiccup after I left and had to pull over in the middle of nowhere. I called them up and they immediately made it right. Drove an hour out, gave me a loaner for the day and Ricky (friendliest mechanic I’ve ever met) fixed it right on the side of the road and brought it to my job. Hiccups happen with repairs and it’s understandable but these guys went out of their way to make it right. Will 100% be coming back if my cars need any other repairs!

5

I hardly ever take my car to shops i haven’t been to before because of experience or even leave a review, but i took it in for tires and alignment and Space Center Automotive went above and beyond with my car. Great environment, people were great very friendly and honest. My car was done at great timing as well.

Thanks so much for your feedback, Rigo! It makes our day to hear that your were pleased with our service to your vehicle. Your comments keep us motivated to continue providing the best customer service possible. We stand by our motto to keep "giving auto service a good name!"

- Space Center Automotive of Clear Lake
5

I get my yearly inspection for my Toyota Tacoma here. Quick service. I also recently had them install a Cat shield to protect my catalytic converter from potential thieves. It was a very fair price, much cheaper than the dealer wanted for the same shield. I was in and out in under an hour. Very friendly, helpful, and informative staff. The only minor negative thing I have to complain about is the waiting area. It would be nice to have something other than Fox News on. Would rather see the local news or something that isn’t the news on instead.

Diana thank you so much for stopping by with your vehicle! We are happy to hear your service went on without a hitch. Please let us know next time you are visiting our waiting area and we will be more than happy to change the channel to make your wait more comfortable.

- Space Center Automotive of Clear Lake
5

took car in the early afternoon, got a ride home, got a all that p.m., brakes fixed the next morning, got picked up, paid them and was back at home by noon.

5

Todd is the Service Mechanic I Delt With and Did an Awesome Job !!! Very Happy with Service ..I Highly Recommend Space Center Automotive.Dena Mercer

5

They try to work with you to find a reasonable affordable price for labor and parts. They’re extremely professional and I’d recommend them to anyone!!

2

We have been using Space Center Automotive since 2007ish. They have always been the most expensive place to go, but you were in a clean facility, the people seemed reputable, they always stayed in contact, and estimates were fast and accurate. This time it was still very expensive, but we had a very hard time getting anyone to contact us or get on the phone for any information. It also FELT like they were trying to scam us, obviously we can't prove that, it's a feeling..... you should always go with your gut. We don't know if they are still owned by the same people, it does not feel like it, it just feels different and I doubt we will return. We really hate that, because they were our go to automotive facility.

Good afternoon Michelle, We appreciate your honest feedback about your recent visit. While we do believe we made every attempt at transparent communication in regards to your repairs and costs, we regret that you felt your experience with Space Center Automotive was anything less than excellent. Please feel free to reach out at (281) 286-8473 to voice any additional concerns. Thank you for being a valued customer and we hope to hear from you soon.

- Space Center Automotive of Clear Lake
5

5

They took time to explain the issue with my vehicle to me and possible solutions to remedy those issues. His team was reasonable in price and were excellent with communication during the repair process.

Educating the customer on the repair process is very important to us at Space Center Automotive. We appreciate your review and thank you for your patronage.

- Space Center Automotive of Clear Lake