We have been using Space Center Automotive since 2007ish. They have always been the most expensive place to go, but you were in a clean facility, the people seemed reputable, they always stayed in contact, and estimates were fast and accurate. This time it was still very expensive, but we had a very hard time getting anyone to contact us or get on the phone for any information. It also FELT like they were trying to scam us, obviously we can't prove that, it's a feeling..... you should always go with your gut. We don't know if they are still owned by the same people, it does not feel like it, it just feels different and I doubt we will return. We really hate that, because they were our go to automotive facility.
Good afternoon Michelle, We appreciate your honest feedback about your recent visit. While we do believe we made every attempt at transparent communication in regards to your repairs and costs, we regret that you felt your experience with Space Center Automotive was anything less than excellent. Please feel free to reach out at (281) 286-8473 to voice any additional concerns. Thank you for being a valued customer and we hope to hear from you soon.
- Space Center Automotive of Clear Lake