I had been told 3 different things about my a/c on my car, but no one seemed to be able to fix it...busy summer time! So, I went here and hoped for the best. Well, they discovered that I only needed coolant and not the other expensive things that the other places had told me. What was going to cost me an arm and a leg only cost me a nice dinner! AND, they washed and detailed my car for me at no additional cost. Then, as I was walking out to my car I noticed that my inspection sticker was expired and we are leaving on a road trip the next day, so I run back in, mind you it is closing time, and ask them to do it and I was out of there in 15 minutes! Awesome service, done quick and happily! So, to sum it all up: Pros: customer service, speed, free detailed car every time, NASA employee and contractor discount, driver service. Cons: haven't noticed one yet! Maybe a tad expensive, but hard to determine that since I haven't had the same car service issue anywhere else! Go there and ask for Kurt!