4

We have taken our cars here for years and have had exceptional service each time.

5

Kerry is a nice and helpful guy. Always goes out of way for customer satisfaction

5

Kerry is a nice and helpful guy. Always goes out of way for customer satisfaction

3

This automotive business has very friendly and knowledgeable front office managers. One great perk for Space Center Automotive is that they offer service to drive you to your work or back to your home after you drop off your vehicle. Then they will also pick you up from either location to deliver you back to their business to pick up your vehicle when the vehicle is ready. Also, you vehicle will be washed and clean when they are done with the work. Their waiting room is very nice with wi-fi and television. However, on the downside is an ever increasingly problem with slowness in getting your vehicle work completed, timely notification of when your vehicle is complete and seemingly no system to start a job on a vehicle and continue until the job is done. The result is increasingly an issue with waiting for long periods of time to get the work done (even as mundane as an oil change and inspection), showing up to pick up your car at or long after you were told it would be ready only to find out that it is not ready and increasingly similar problems. My past three visits have all had these same issues which is very aggravating because I consider the customers time just as important and valuable.

5

5

These people are great. We were visiting from out of town and had a problem with the car. They saw my situation and worked me in at a great price. Twenty minutes, we were back on the road

5

I moved to the Apartments next door to this place about a year ago and I have been going there ever since to get my oil changed or whatever car maintenance. I have a 2009 Kia Rio so I have not really needed anything big to be fixed, until yesterday. I was on my way to a part time job interview and I was only a couple blocks away from my apartment when my car started to rumble and the engine made crazy noises. I looked at my dash and my check engine light started blinking and then went solid. I pulled over at a gas station and whipped out my manual. It said that when the light flashes and then goes solid there is something wrong with the emission control system and the Catalytic Converter may have become damaged if driven around without a repair. It recommended I should take it to a local dealership ASAP. I don't like dealerships. I don't trust dealerships. I hate going to dealerships. I hate dealership prices. Instead of driving to some local dealer I decided to stop by Space Center Automotive because then I could just walk home. It was 7:30pm and they close at 6:00pm so I knew I would need to do a night drop off. I drove up and parked my car out front. Their doors were open and Brian (an employee) was there. I asked why they were still open because I needed to drop off my car. He said the A/C in the building broke and he needed to be there while the contractors were taking a look at it. He helped me fill out the night drop off information and paperwork. Early in the morning the next day he gives me a call and lets me know that what I was experiencing was the engine misfiring and there are several things that can cause that. To diagnose the exact cause he said he would charge me $98 (including tax). I said sure. I can't imagine it would be cheaper anywhere else. When they do the test they determined that it was a #4 engine coil that went bad and the spark plugs needed to be replaced. He also recommended that I get the car a full tune up. I figured why not. The total came out to $322 and some change. It is not a horrible price for that work and he got it done that day. I got in my car and I was happy to have it cleaned and vacuumed. It started just fine and I left as a happy customer. They do a great job there and I didn't think the price was unreasonable. I just have to get more hours at work to pay for my other bills now. I recommend this place to anyone who needs work done to their car.

2

real average, they used to be excellent but have gone downhill. Last 5 times or so, they have never got it right and have not only not fixed the problem, have created more problems. Also very expensive. Not sure what is going on there as they used to be excellent. They actually damaged my cars and promised to fix the damage but then didn't ...

5

This is now the second time I have been to this place and I will continue to go and tell others to go as well. I live in Houston but work in Clear Lake and AAA gave me their name as a referral since I had no idea where to take my car in the area. They were so very nice from the very first phone call and picked me up from work and took me to Enterprise past the time they were closed. Car was washed when I picked it up after having my starter replaced. Yesterday, I called after AAA said my battery was bad and upon taking it to O'Reilly it was a 14 month old battery still under warranty. They replaced the battery but told me it was the alternator and it would only last 1-2 days at most. I called Space Center again and spoke with Brian who stated I just go ahead and bring it to them and they would take a look at it and give me a loaner to drive home (Yay to not paying rental fees). Brian called this morning and told me my alternator was fine and it was indeed just a bad battery! I am a single female that knows nothing about cars and this place has my business for life. If they are a little higher prices, it is worth it for the way I have been treated!!!

5

Great service, people are really knowledgable and friendly. Asked about what needs to be fixed and they did the job